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Providing our people with opportunities and encouragement to grow and develop means that we have an engaged workforce with the skills required for the future, positioning us as one of the UK’s top employers. This enables us to attract and retain the best talent within our industry.

We uphold our strong environmental stance and endeavour to continue to make improvements throughout the business.

We also work hard to embody our brand promise of ‘At Your Side’, delivering excellent customer service and experiences wherever we can.

Over recent years, we have placed a much greater emphasis on self-development, equipping our people for a world which is changing at pace. To enable us to do this better, we have invested in an online platform, providing instant access to our Learning and Development Programme for all colleagues.

Our Employee Engagement Toolkit is designed to offer both academic learning and vocational experiences, meeting the diverse needs of our people. Whilst some may choose qualifications in work-related topics, others can choose to support our schools programmes and apprenticeships or participate in community projects. Whether building their own knowledge or passing on skills to others, everyone benefits.

As one of the largest employers in our area, we have a responsibility to help where we can and to facilitate the work of others. We focus on developing young talent within our community through our School’s Programmes. While our Volunteering Programme provides useful resources for local organisations.

Global commitments, local action


Building a better future

We’ve been in business for over half a century and, in that time, we’ve constantly been evolving and improving to make sure our company always delivers the best possible outcomes for every one of our stakeholders. Whether that be our people, our supply chain partners, our customers, or the communities in which we operate. That’s why we align our business with Brother’s own global vision for improvement and the United Nations Sustainable Development Goals. These provide the framework we use to set clear objectives for working responsibly here in the UK.

Find out how we are meeting these goals


Our Culture

These big-picture goals can only be achieved as a cumulative result of all of our colleagues’ decisions and behaviours every day, right across the business globally, and these are guided by our three Codes of Practice:

  • trust and respect
  • ethics and morality
  • challenging spirit and speed.

These are our fundamental guiding principles, and the foundation of our culture. Here in the UK, to enable our people to live and breathe this ethos, we have put in place a set of cultural building blocks, which guide everything our colleagues do day-to-day.


Working Responsibly

It’s important to put the right principles in place and set ambitious goals, but the real challenge is making them a reality in the way we work. Our adaptability as a business is clear to see in the significant steps we’ve taken over the past 12 months to develop our products and services. 

We are constantly evolving our solutions lineup based on feedback from our customers to ensure we meet the challenges they are facing. This commitment to continuous improvement also applies in our approach to reducing our impact on the environment, right across the supply chain.

We have built a suite of content to help our reseller partners engage their customers and support them in their digital transformation goals, demonstrating our commitment to being much more than a solutions manufacturer, but rather a partner in positive change. When it comes to demonstrating our non-hierarchical approach to management, this is clear to see in the experiences of our apprentices, who have been working alongside colleagues at all levels of the business to bring fresh thinking to the way we approach customer challenges.

Read more about our Investors in People Platinum status.

Get in touch to discuss community engagement opportunities