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How to check your supplies are genuine

How do I check my supplies are genuine?

Authenticate your product

To make sure your product is genuine, follow these simple steps

Check the security label on the packaging of your toner, ink or drum unit. Then go to www.brother.com/id and check the hologram matches the one displayed. You can then enter the ID from the carton for further confirmation of your product's authenticity. 

Using your Smartphone:
  • Download a data matrix code reader app (QR only reader app may not work)
  • Open the reader app, scan the Data Matrix code and enter the verification page
  • The ID will be automatically checked and you will see the green tick if the product is genuine
  • To verify further, check the hologram matches the one displayed on the verification page
  • If the code reader doesn't work please enter the information manually at www.brother.com/id

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