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Contact Brother UK

We're always at your side to help and support you with your queries

During this time of uncertainty, we want you to know that at Brother we are committed to providing exceptional service and support for our customers. Due to the Coronavirus - COVID-19 situation, we expect there may be some impact on the availability of some of our customer support services. Customers may experience delays with email, live chat or phone contact with our team. Brother is actively working with our support team to minimise these potential delays. In the first instance, we suggest you use our online support, FAQ and downloadable content. If you are unable to find an answer using our online tools and support, please use live chat or email us. If you have a product currently in for repair we will be in touch ASAP. We apologise for any inconvenience and thank you for your patience.
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How can we help you?

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Register your device

Register your product to activate your warranty within your account.

Register now
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Download Drivers/Manuals

Update the drivers on your Brother device or download software.

Find drivers
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Locating a repair centre

Use our service centre locator to find out where you can repair Brother products near you.

Find a repair centre

Alternative support options for you...

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After-sales Support

Contact us or complete our technical support form to receive help from our customer service team.
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Product Support

Find specific support, troubleshooting, drivers, downloads and FAQs for your product.
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Support Center App

Our support app is there to provide you the answers your need, from your pocket.

Enter your device model number for specific FAQs

I know my device model

Enter your model number below

I need help finding my device model

We'll help you find your device first

Don't know your device model?

Select your product category:

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Not sure which product is right for you?

Need help to find the right inkjet printer, laser printer or label printer? Our helpful online product finder tools will take you through a step by step process to find your perfect device.


Get started

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Recycling your printer supplies

Send us your used printer inkjet and toner cartridges for recycling at no cost.

Working with you for a better environment.

Explore recycling options
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Contacting us about EcoPro?

If you’re an existing EcoPro customer, sign-in to your account here to access help and support. 

Or, if you are yet to become an EcoPro customer, visit out EcoPro FAQs to search for an answer to your query there.

Visit our EcoPro FAQs