This past year our focus has very much been on creating a culture whereby the business and its people can thrive. We’re encouraging continuous development and have transformed our portfolio of high quality technology services and products, all supported by a team of people committed to successfully delivering a sustainable strategy for the future.
It’s safe to say that the last year has been a busy one for Brother UK and as we continue to celebrate our 50th year of business, we believe that we are in a great position to stride forward as a TEAM.
We attended St James' palace in London where we were awarded the Princess Royal Training award for dedication to developing our people. We were thrilled to be picking up this award for the second time. Find out more here
We're happy to be hosting Tameside Hack this week. In our 50th year, we're discussing the evolution of Brother and asking the students involved what our technology is going to look like in another 50 years.
Her Majesty’s Lord Lieutenant of Greater Manchester and Councillor Denise Ward, the Civic Mayor of Tameside, visited Brother UK to present us with The Queens Award for Enterprise: Sustainable Development.
Our business is driven by our culture and corporate goals. These are set by Brother Industries Ltd. our Japanese headquarters and we adapt them to suit our local business values as a sales office, our response to global initiatives is different to those of a manufacturing plant or a research facility.
Our people drive everything we do, so we provide them with the support to live happy, healthy and fruitful lives. To do this, we have a well-developed Health and Well-being Programme, recognised by Investors in People, and an award-winning Learning and Development Strategy.
As one of the largest businesses in Tameside, we feel we have a responsibility to assist our local community where we can. We also recognise that our community engagement can bring other benefits to our business. Our learning and development activities support community involvement, with those undertaking these initiatives benefiting from increased confidence, a sense of well-being and a greater understanding of diversity in all its forms.
We aim to use our strategic values to help strengthen our local economy, boost colleague morale and raise our brand profile with our customers.
Customers are the life blood of any business. Serving our customers well is vitally important to maintaining and growing our sales each year. This is achieved by delivering the best products and services we can.
Our customers fall into two groups, the end user who ultimately buys and uses our products and the channel customer who provides the means of getting our products to them. No matter what kind of customer we deal with though, we pride ourselves in providing the highest standard of service and support in the business.
It is important for us as a business to invest in developing long and fruitful relationships with our Business partners. We not only like to work with the best, but we like to find some form of synergy and where possible, source partnerships locally. Our partners help us to deliver our social values, particularly around education and environmental sustainability.
We have always had a strong commitment to the environment, achieving the ISO14000 accreditation in 2005 and recently updating this to ISO14001. Each year, big improvements are made in reducing consumption and waste, accomplishing major milestones such as zero waste to landfill (2010) and being awarded the Queen’s Award for Enterprise for Sustainability (2011). Whilst we continue to meet these requirements, we now focus our efforts on raising awareness and helping our customers to become more sustainable, often with the aid of our sister companies Brother Industries UK (BIUK) in Ruabon and Slovakia.
We have a long-standing commitment to operating in a responsible way. This commitment is enshrined in our Global Charter which sets out moral and behavioural codes, and helps us to manage our relationship with associates, customers, business partners, shareholders and our community.
