Rather than the complication of deciding between multiple models and ranges, all you need to do is choose which capabilities you need from your printer. That could include colour or mono, laser or inkjet. We’ll then send a device that meets or exceeds those needs, from either new or refurbished stock. Using refurbished stock is part of our commitment to the circular economy, designing-out waste and reducing CO₂e in our production process. You get the same warranties and protections with a refurbished printer as you do with a new one. 

EcoPro is available to our UK customers. EcoPro is not available in The Channel Islands (Jersey and Guernsey), Alderney, Sark, Herm and Gibraltar. We will continue to assess the situation and may expand EcoPro to these locations in the future.

Your EcoPro subscription includes enough supplies for printing up to 6,000 pages*** per year. This is usually enough for most home office and small business use. However, if you find that you print more, you can order additional supplies by paying a small top up fee. 

_{*** The included pages and the expected page yield of Brother supplies are calculated in accordance with ISO/IEC 19798 for colour laser, ISO/IEC 19752 for mono laser or ISO/IEC 24711 for inkjet.}

If you print over your allowance, you can order your next supply early by paying a top up fee. 

The top up fee will be calculated based on how early you order the supply compared to the date you would normally be entitled.  The cost and date will be clearly shown in the EcoPro portal and if you choose to go ahead, the cost will be added to your next monthly payment.

For example: 

• Your subscription will be delivered with  a mono device on a 12 month minimum term 6,000 page³ subscription that comes with a 3,000 page³ toner. 
• You can then order your next 3,000 page³ supply any time after the first 30 days of your subscription. 
• If you run out of supplies before the end of your term, you can simply order the supplies  through the portal and pay the top-up fee. 
• If this happens in the 12th month of your subscription, you can order the supply you would be entitled to in month 13 early, and pay the top-up fee, rather than buying a new supply outright. 

_{3. Page subscriptions quoted are based on estimated supply yields, which can vary for a number of reasons, such as: the volume of letters, numbers, characters and images printed on each page. Further information on how printer manufacturers estimate page yields can be found here:}

• _{ISO/IEC 19752 for mono laser}
• _{ISO/IEC 19798 for colour laser}
• _{ISO/IEC 24711 for ink}

• You can order your first included supply 30 days after the start of your subscription 
• You can only order supplies of the same colour once per month 
• There are separate entitlements for mono and colour supplies 
• You don’t have to pick equal amounts of each colour. For example, if you’re entitled to 6 colour toners over the course of your subscription you could pick 1 magenta, 1 yellow and 4 cyan. 

You can cancel your subscription by contacting Brother through the EcoPro portal. Cancellations are effective from the end of the monthly billing cycle. Collection of any unused supplies should be arranged within 30 days of that date to avoid being charged for an additional month. When cancelling before the end of the minimum term, you will be charged for the remaining period. There is no refund for unused/unordered supplies unless you cancel within 14 days from the day after you receive your printer.