
Matthew Jones
Head of end user sales
Over the past 12 years at Brother, Matthew has embraced all the experiences that have come his way with open arms and progressed in his career from promising salesperson to highly valued team leader, heading up our end user sales team.
This approach has given him the opportunity to gain experience of working with many of our reseller and end user customers, as well as colleagues from across Brother.
During Matt’s time at Brother his learning and development journey has been just as fast paced and diverse, encompassing studying German and Japanese for business right through to leadership training. Currently we are supporting Matt in obtaining an MSc in Organisational and Business Psychology.
With such a deep history behind him, it’s easy to see why Matthew is so passionate about his role and how his aims for the future can play a significant part shaping both his team and the wider culture at Brother.
Reflecting on his time with Brother so far and plans ahead, Matthew shared:“I joined Brother from a media-sales role, starting as a regional account manager, looking after a base of about 500 reseller customers across the north of England and Scotland.
“After five years, I was appointed as a senior corporate client manager,which was when my role became focused on working with end users and helping them solve their specific challenges.
“These experiences taught me that our ‘At your side’ ethos isn’t just a throw-away line, it’s something that has real traction with our customers.Anyone that has worked with the team, and experienced the passion we put into helping end users solve problems, always wants to have our support the next time.
“That’s why our people are our greatest asset as a business, and my career is testament to the investment that Brother makes in developing colleagues to be the best they can be.
“Right the way through, I’ve been invested in, believed in, trusted and given autonomy. I’ve been allowed to make my own mistakes and do things my own way, but my colleagues are always there to support me.
“Going forward, I’m excited about helping to shape the cultural architecture of the business, and ensuring we have the right people in the right places to take on the challenges of the future.”