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Managed print services for hybrid working

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Short-term MPS home working contracts

It can be difficult to secure buy-in for wholesale changes to business processes, particularly when they come with lengthy contractual commitments. We now offer all the benefits of a managed print service (MPS) contract on short-term 12-month home working contracts; allowing you to only pay for the pages your homeworkers print.

  • Brand new award-winning Brother hardware
  • Unrivalled service and support levels
  • Free, fully remote installation
  • Automatic toner ordering and delivery

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An innovative print solution

The office landscape is undergoing its greatest ever change, and with it so are printing requirements. See how our balanced deployment approach puts data at the heart of our solution design.

 

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BR-Admin

Illustration of a smartphone receiving a low toner level alert from print management software running on a notebook computer

Printer management software

Receive live updates on your PC informing you of any issues as they happen, such as low toner or ink replacement warnings, as well as paper empty notifications, across your entire print fleet, giving you the ability to react instantly and maximise the productivity of your users. You can even find a running total of the number of pages printed, along with the location/users of those devices.

Remote panel

Illustration depicting a man working from home receiving real-time, remote device management from a female technical expert

Remote access in real-time

With the Remote Panel upgrade, compatible Brother business devices have a practical solution that enables the IT department or external IT service providers to troubleshoot remotely. The control panel can be accessed remotely directly from the IT service provider's PC.

The Remote Panel upgrade works in real time and offers a completely interactive interface to the corresponding device. IT service providers can access all functions of the printer, including the maintenance mode.

It enables quick diagnosis and problem resolution, with the ability to change settings as easily as if you were in front of the device.

Request help

Illustration of a person directly accessing help from the control panel of a desktop printer

Get help quickly and easily directly from the device display

Gain more control over the performance of your printers and provide your users with the ability to request technical support directly from the device display.

The Request Help upgrade makes it easier for your IT department or service provider to diagnose potential problems. By users simply clicking on the Request Help icon in the control panel of the device, a complete diagnostic report is created and automatically sent to your IT team or the service provider.

Discuss your hybrid working challenges with one of our experts