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Error Messages (4) The Drum LED is still on or flashing after I replace the drum unit with a new one. The Fuser cover is securely closed, however the Status LED is on in Red. what can I do? There is no jammed paper in the machine, but still the Paper LED is ON or Flashing. What do the LED indications mean?
Paper Feed / Paper Jam (6) How do I clear paper jams? Printouts (envelopes) have creases. Printouts have a curl or wave. Printouts have wrinkles or creases. The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do? The printed letters are slanted, positioned incorrectly.
Print (30) Black toner marks appear across the page. How do I print a list of the internal fonts? How do I print a Test page? How do I print on thick paper, labels and envelopes from the MP tray in Windows applications? How do I use the "Booklet Printing" feature? I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images arejagged. I cannot print from my Dos Application, the status light turns orange but nothing happens. Lines appears across the page. My prints are completely black. Print on both sides of the paper. Printouts (envelopes) have creases. Printouts are faint. Printouts have a curl or wave. Printouts have a grey background. Printouts have toner specks. Printouts have wrinkles or creases. The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do? The image is ghosted. The printed letters are slanted, positioned incorrectly. The printer cannot print full pages of a document. An error message MEMORY FULL is printed. The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out. The printer prints unexpectedly or it prints garbage. Vertical black lines appear on the printout. What is the unprintable area per page? Where is the Auto Duplex setting option in the Mac OS X 10.3 driver or greater? Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver? White lines appear across the page. White lines appear down the page. White spots appear in areas of dense black printing. White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals. More