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Copy (8) I cannot print one or more colours Make a two-sided copy of an ID card. Make a two-sided copy. (Duplex) Print using only the black ink cartridge when the Colour cartridges have run out. The copies I make with my Brother machine's Automatic Document Feeder (ADF) come out blank. When I make a copy the image or text is cut off. When I print or copy a document with fast mode, the printing is shifted too high on the paper. When I print, the pages are smudged with ink.
Error Messages (16) Cannot Detect Cover is Open Document Jam I still receive the error message "Paper Jam" after I removed the jammed paper. Ink Absorber Full No Ink Cartridge No Paper Fed Out of Memory Paper Jam Replace Ink The LCD displays an error code when I use Web icon (Brother Web Connect). Unable to Print 3X Unable to Print 5X Unable to Print 7X Unable to Scan AX Wrong Paper More
Fax (3) I cannot print one or more colours Print using only the black ink cartridge when the Colour cartridges have run out. When I print, the pages are smudged with ink.
Mobile (1) The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ).
Paper Feed / Paper Jam (9) Document Jam Glossy Paper does not feed correctly. How do I know which side up my photo paper should be in the tray? I still receive the error message "Paper Jam" after I removed the jammed paper. Load envelopes Load paper in the paper tray Load photo paper My Brother machine feeds multiple sheets of paper at a time. Paper Jam
Print (13) Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). I cannot print one or more colours I'm unable to access the memory (media) card in the media slot. Improve poor print quality. Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear. Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing) Print using only the black ink cartridge when the Colour cartridges have run out. The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). When I print or copy a document with fast mode, the printing is shifted too high on the paper. When I print photos, the colour quality is not good. When I print, the pages are smudged with ink. When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? Why do the colour ink cartridges run out of ink even though I never or rarely print in colour? More
Scan (5) I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)