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Driver/ Software/ Firmware/ Operating System (1) How to install the Mac driver via USB / Wi-Fi® / wired network
Installation (4) How to add a new stock from the Seagull driver How to download the BMP file into your printer by the BPM (Brother Printer Management Tool) How to install the Mac driver via USB / Wi-Fi® / wired network Where can I find my Brother printer's serial number?
Machine (16) An RFID error occurred. How do I reset Wi-Fi® setting? How to add a new stock from the Seagull driver How to calibrate the Gap/Black Mark Sensor by directly operating the printer How to calibrate the RFID How to configure your printer by web browser How to download the BMP file into your printer by the BPM (Brother Printer Management Tool) How to execute the printer configuration (Self-test) to debug How to install the External Roll Holder (Optional) How to load the Media How to load the Ribbon How to reset the printer settings by directly operating the printer How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer Printing the printer configuration (Self-test) RFID calibration does not finish or fails. I cannot write RFID tags. When printing with the thermal transfer method, the print or cutting position gradually shifts. More
Maintenance (3) How do I clean / maintain my printer? How to clean the Platen Roller How to clean the Print Head
Network (6) How do I reset Wi-Fi® setting? How to connect the printer to your computer (for Windows) Using the CommTool (for Windows) What is Infrastructure mode? What is the SSID? Where can I find the printer's network settings, such as IP address?
Operating System (4) How to identify your Operating System (OS) for Windows or Mac How to install the Mac driver via USB / Wi-Fi® / wired network How to open the Devices and Printers window My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
Printing (20) An RFID error occurred. How to add a new stock from the Seagull driver How to adjust the print position with the BPM (Brother Printer Management Tool) How to adjust the printout position How to adjust the tear position in BarTender How to calibrate the Gap/Black Mark Sensor by directly operating the printer How to calibrate the RFID How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows) How to change the printer code page How to change the speed and density in BarTender How to execute the printer configuration (Self-test) to debug How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer Printed barcodes cannot be read. Printing is not possible. Printing the printer configuration (Self-test) RFID calibration does not finish or fails. I cannot write RFID tags. The left or right side of the label is not printed correctly. The print quality is poor. The printing position of small label is incorrect. When printing with the thermal transfer method, the print or cutting position gradually shifts. More
Software (23) Enable or disable Bluetooth Low Energy (BLE) How do I uninstall the printer driver? How to add a new stock from the Seagull driver How to adjust the print position with the BPM (Brother Printer Management Tool) How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows) How to change the printer code page How to connect the printer to your computer (for Windows) How to download the BMP file into your printer by the BPM (Brother Printer Management Tool) How to install the Windows driver via Bluetooth® How to install the Windows driver via Wi-Fi® / wired network How to install the Mac driver via USB / Wi-Fi® / wired network How to set Bluetooth Local Name or PIN code using the BPM (Brother Printer Management Tool) How to transfer the print programs or templates using FBPL commands How to update firmware to all printers on the same subnet at the same time How to update the firmware How to get an alert log file using the BPM (Brother Printer Management Tool) I cannot install the Windows driver. The label is skipped when printing. The left or right side of the label is not printed correctly. The printing position of small label is incorrect. Update the Bluetooth® / Wi-Fi® module's firmware to use Bluetooth Low Energy (BLE) Using the CommTool (for Windows) Where can I find the printer's network settings, such as IP address? More
