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Apps for Mobile Devices (1) The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
Error Messages/LED Indications (1) Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ?
Machine (4) How do I reset the machine to the default settings? The display remains blank after turning on the power. The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The tape got jammed in the printer or the tape got stuck inside the printer.
P-touch Editor (Mac) (2) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) Where can I download the latest P-touch Editor for Mac?
P-touch Editor (Windows) (2) I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows) Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
Printing (4) How do I set cut options and what features are there? I cannot print large characters on the heat shrink tube HSe 3:1. The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The tape got jammed in the printer or the tape got stuck inside the printer.
