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Advanced Functions (for Administrators) (1) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
Error Messages (24) "Document Jam/too Long" or "A document is jammed in the ADF." "Multifeed" or "Multifeed is detected." ADF AFE LVDS test error ADF AFE R/W test error ADF cover open ADF front lamp error ADF rear lamp error AFE LVDS test error AFE R/W test error Cannot find the scanner. Do not open the ADF cover when scanning. Document misfeeds. DRAM R/W test error error 20392 - Scanner not responding, check card, power, and cable. FlashROM R/W test error No document in ADF. NVRAM R/W test error Replace Roller TWAIN errors appear when starting to scan. (Macintosh) TWAIN or WIA errors appear when starting to scan. (Windows) Ultrasonic error Unknown error. USB R/W test error When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or"Operation system error". More
Fax (2) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
Linux (24) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Command List of brscan. (Linux) Configure the Scan to Email Feature (Linux) Delete a network scanner entry. (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) Important points for specifying the scan area (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Pre-Required Procedures (Linux) Scan using XSane or GIMP (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) What driver package format is supported by my Linux distribution? When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux) More
Paper Feed / Paper Jam (4) "Document Jam/too Long" or "A document is jammed in the ADF." "Multifeed" or "Multifeed is detected." Document misfeeds. My scanner is connected but it will not feed my document or do anything else.
Print (1) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
Scan (29) A page that is not a blank page is skipped. Bleed-through is seen in the scanned image. Cannot find the scanner. Change the image settings. (Using DS Capture) Change the paper settings. (Using DS Capture) Colours in the scanned image are dark. Do not open the ADF cover when scanning. Document misfeeds. How to scan a document from a Windows application? How to scan a document from a Windows application? I cannot use my scanner when connected through a USB hub. I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) My computer cannot find or is not recognising the scanner when using a USB 2.0 port. My scanned image is missing. My scanned images have black lines running through them, blank spaces, or are of overall bad quality. My scanner gets warm. My scanner is connected but it will not feed my document or do anything else. No document in ADF. Paper suitable for scanning The file size is too large. The scan quality is poor. The scan speed is too slow. The scanned documents are put into an incorrect order. (macOS) The scanned image is skewed (crooked). TWAIN errors appear when starting to scan. (Macintosh) TWAIN or WIA errors appear when starting to scan. (Windows) Unknown error. When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or"Operation system error". White vertical lines or white stripes appear on the scanned image. More
