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Error Messages (15) How can I clear the "PLS OPEN COVER" error message on LCD? How can I clear the "PAPER JAM" error message? I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®. I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" whenI start Windows® XP. I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge. I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated" and Ican't remove it from "Add or Remove Programs". The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installedWindows® XP Service Pack 2 (SP2). What does "MACHINE ERROR XX" mean? When Adobe® Acrobat® 5.0 and PaperPort® are installed on the same Windows 2000 system, launching PaperPort®produces one of these errors: - Paperport.exe has generated errors and will be closed by Windows. - Paperport.exe ApplicationError. The instruction at "0x6063a39c" referenced memory at "x025583e3" The memory could not be "read". While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". Why does my machine display "Awaiting Redial"? Why does the display read "Cover Open"? Why does the LCD of my machine display "CHANGE DRUM SOON"? More
Fax (10) Can I confirm that the FAX was sent correctly? Change or delete an existing Speed Dial number. How can I configure Windows® XP to send faxes? I am experiencing problems sending a fax, what can I do? I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do? I want to use a name from my Windows® NT4/2000/XP address book to send a FAX. The address book is stored on a network share andwhen I try to access the address book it will not open. Store Speed Dial numbers on my Brother machine for easy dialling. What is Distinctive Ring and how do I program it? Why doesn't the machine answer when receiving a call? Why are my sent faxes always received with a black vertical line down the page? More
Print (17) I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should Ido? I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I cannot print with Windows Vista 64bit. I get a mirror image when I print from my Windows 2000/XP PC I'm using Mac OS X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do? I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting the PC. The machine does not print anything. The white horizontal lines appears on the printed image from the PaperPort® software Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does notprint as expected. When I share a FAX / DCP / MFC via a Windows XP PC, the machine prints garbage characters. What can I do? When trying to print from Mac OS X the print queue is stopped. Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ? More
Scan (10) I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should Ido? I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What canI do? The link icon for Outlook Express is not displayed in PaperPort®. What are the settings in the Scanner window used for on an Apple Mac? What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed? What is the PreScan option used for on an Apple Mac? When I click on any button in Control Center 2.0 the program crashes or freezes using Mac OS X. When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why? When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comesout as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? More
Telephone (4) Change or delete an existing Speed Dial number. Store Speed Dial numbers on my Brother machine for easy dialling. What is Distinctive Ring and how do I program it? Why doesn't the machine answer when receiving a call?
