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Copy (2) One or more of my colours are not printing (blank). What can I do? When I print, the pages are smudged with ink. What should I do?
Error Messages (22) "How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable toScan" )? "Near Empty [Colour]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it? How do I clear Machine Error 46? I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®. I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". I'm using Windows 98 / Me / 2000 / XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, theerror message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer,and then try to scan again. (CC031)" appears and I cannot scan. What should I do? I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I’m using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Installthis Hardware". I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer. The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The LCD message "Standing by ON/OFF to resume" is displayed on my Brother machine. The message "No Device" appears when starting the "Status Monitor". When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: ThePaperPort Installer doesn't respond. When installing a mediacard into the slot, the message "Card is full" appears even though the card is not full. When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in externalink module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2)installed. What should I do? When trying to use the Brother ControlCenter2, the error "CC025" appears. While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do? Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges? Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining? Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine? More
Fax (12) Can I confirm that the FAX was sent correctly? Can I print a report that will show a listing of faxes I sent and received? Can I still receive faxes or calls when the machine is in power save mode? How do I know which receive mode to select? I am experiencing problems sending a fax, what can I do? I am trying to receive faxes into my Windows® PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receivesoftware is answering all incoming calls, regular ring and distinctive ring. I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do? I cannot receive a colour fax. One or more of my colours are not printing (blank). What can I do? What is Distinctive Ring and how do I program it? When I print, the pages are smudged with ink. What should I do? Why doesn't the machine answer when receiving a call? More
Others (3) How do I clear Machine Error 46? My Brother machine has no power. What can I do? My computer hangs when connect with a USB Cable.
Paper Feed / Paper Jam (2) How can I clear the "PAPER JAM" or "PRINTER JAM" error message? I am having issues with the paper feed. What can I do?
Print (25) Black Ink is still wet after printing on Glossy Paper Black Ink is still wet after printing on plain paper. How do I print on an envelope? I am using the memory card function but the thumbnail images do not appear on the printout I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I cannot access the memory card in the media slot. I cannot print from my computer via network. (For Windows) I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm using Windows. Print speed is too slow. What can I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader® I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center","Printer Setup Utility", "Print & Fax" or "Print & Scan", but I cannot print. I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer. One or more of my colours are not printing (blank). What can I do? The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The white horizontal lines appears on the printed image from the PaperPort® software Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print, the pages are smudged with ink. What should I do? When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine part of the imageis black. When printing from Microsoft Word using Windows® 2000 or XP the document does not print on the paper size that I selected in theprinter driver. When printing from my Apple Mac OS® 10.x the print is coming out like a mirror image When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? Why do the colour ink cartridges run out of ink even though I never or rarely print in colour? Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine? More
Scan (20) I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Windows 98 / Me / 2000 / XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, theerror message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer,and then try to scan again. (CC031)" appears and I cannot scan. What should I do? I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What canI do? I'm using Windows. The network scanning feature was working after I installed the driver but no longer works. What can I do? I'm scanning multiple pages to be emailed to one email address using the Scan to Email function on the Brother Control Center 2.0but an email message is being created for each page. Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. Scan to Email does not work with Outlook2003 or Outlook2007. (For ControlCenter3 Users) The link icon for Outlook Express is not displayed in PaperPort®. The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows) What are the settings in the Scanner window used for on an Apple Mac? What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed? What is the PreScan option used for on an Apple Mac? When I click on any button in Control Center 2.0 the program crashes or freezes using Mac OS X. When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comesout as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows XP Service Pack2 (SP2) installed. What should I do? Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP) Which E-mail packages are compatible with ControlCenter3? While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to havefrozen. What can I do? More
Telephone (3) Can I still receive faxes or calls when the machine is in power save mode? What is Distinctive Ring and how do I program it? Why doesn't the machine answer when receiving a call?
