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Copy (12) Black lines down the page Black toner marks across the page Curled or wavy Faint Grey background Image skewed Lines across the page Toner specks White lines across the page White lines down the page White lines, bands or ribbing across the page Wrinkles or creases More
Error Messages (22) "Offline" appears on the Status Monitor. 2-sided Disabled A message appears informing to "The optical photoconductor needs to be replaced. / The paper tray is almost empty. " onmy Macintosh. Drum ! Drum End Soon I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner"/ "Toner Ended" or the Toner LED is still on or flashing. I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a newone. Jam 2-sided Jam Inside (With Video Instructions) Jam Rear Jam Tray (1) Manual Feed Print Unable or Print Unable XX Replace Drum Replace Toner Self-Diagnostic Size Error DX or Size Error 2-sided The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). TONER ENDED Toner Low or Prepare New Toner Cartridge When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? More
Fax (13) Black lines down the page Black toner marks across the page Curled or wavy Faint Grey background I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Image skewed Lines across the page Toner specks White lines across the page White lines down the page White lines, bands or ribbing across the page Wrinkles or creases More
Linux (34) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Check the remaining ink or toner level (Linux) Command List of brscan. (Linux) Configure and use the Scan Key Tool (Linux) Configure the Scan to Email Feature (Linux) Delete a network scanner entry. (Linux) How to Scan-to-XXXX. (XXXX is Scan-key-tool feature.) (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I cannot print or scan via USB on Ubuntu 20.04 or later or on its derivative (Linux) I installed scan-key-tool, but it does not work. (Linux) I installed scan-key-tool, but it does not work. (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux) I'm using Gentoo Linux and I receive the following error message:" Filter "brlpdwrapperXXXXX" for printer"XXXXX" not available: No such file or directory". (where XXXXX is your Brother product name) (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) I'm using Ubuntu 11.10. I cannot use Fax-modem (brfaxmodem Ver1.1.1-1). (Linux) Important points for specifying the scan area (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Print by Raspbian (Linux) Print by Raspbian Lite (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) What driver package format is supported by my Linux distribution? What is the difference between the PC-FAX sending driver and the FAX modem driver? (Linux) When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux) When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannotselect anything except "scan to FTP". (Linux) More
Mobile (22) Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan? Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? Can I select paper trays from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan? Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print a web page from iPrint&Scan when using an Android™ mobile device. Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print or scan using the Brother iPrint&Scan application for mobile devices (Android / iOS). Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone. Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad. Printing documents from Brother iPrint&Scan when using an Android™ mobile device. Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device. The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device. Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device. Use Mopria® Print Service (MPS) with my Brother machine What is AirPrint? What is Brother iPrint&Scan? Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan? More
Others (2) A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching otherapplications. My Brother machine has no power.
Paper Feed / Paper Jam (14) (Video) Load an Envelope (Manual Feed Slot) (Video) Load paper Clear paper jams. Curled or wavy Envelope creases Image skewed Jam 2-sided Jam Inside (With Video Instructions) Jam Rear Jam Tray (1) Load paper in the paper tray Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feedingpaper. How can I reduce the time it takes to start feeding paper? Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printerdriver. (For Windows Only) Wrinkles or creases More
Print (63) Add your Brother machine with AirPrint (macOS) Black lines down the page Black toner marks across the page Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan? Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? Can I select paper trays from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan? Cancel print jobs using the printer control panel. Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) Curled or wavy Delete print jobs from the print queue. Envelope creases Faint Ghost Grey background Hollow print I cannot find some options in the Print dialogue box (macOS 11 or later) I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15) I cannot print from my computer via USB. I cannot print using my Brother machine on a wireless network (Mac) I cannot print using my Brother machine on a wireless network (Mac) I cannot print using my Brother machine on a wireless network (Windows) I cannot print using my Brother machine on a wireless network (Windows) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Image skewed Lines across the page My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Poor fixing Possible solutions for print quality issues Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print a web page from iPrint&Scan when using an Android™ mobile device. Print both sides of paper or a booklet automatically Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print on envelopes, labels or thick paper from the Manual feed slot Print or scan using the Brother iPrint&Scan application for mobile devices (Android / iOS). Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone. Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad. Printing / Scanning with a mobile device Printing documents from Brother iPrint&Scan when using an Android™ mobile device. Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device. Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feedingpaper. How can I reduce the time it takes to start feeding paper? Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printerdriver. (For Windows Only) The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). The machine prints unexpectedly or it prints garbage. The printed page is all black The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. Toner specks Turn the Toner Save Mode on or off. Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device. Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device. Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan? White lines across the page White lines down the page White lines, bands or ribbing across the page White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals. Wrinkles or creases More
Scan (11) Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Print or scan using the Brother iPrint&Scan application for mobile devices (Android / iOS). Printing / Scanning with a mobile device The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device. Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device. Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan? More
Windows 10 (7) Change the printer driver settings (Windows / macOS) Download a file from the "Downloads" section and save it to your Windows 10 computer. Functions supported in the built-in drivers (For Windows 8 or later) How to identify your Operating System (OS). I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Open the Control Panel (For Windows) Uninstall the Brother Software and Drivers (Windows)
