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Advanced Functions (for Administrators) (4) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) My Brother machine turns off automatically or earlier than before. Protect your Brother machine against unauthorised access over the network The machine does not automatically enter Power Off mode.
Copy (4) Change the Print Options to Improve Your Print Results Characters and lines appear blurry. One or more of my colours are not printing (blank). Print using only the black ink cartridge when the Colour cartridges have run out.
Error Messages (20) Cannot Detect Cannot Detect Ink Volume Cannot Print XX or Print Unable XX Cover is Open I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configuresettings on Brother machines. Ink Absorber NearFull / InkBox NearFull / Absorber NearFull Ink Absorber Pad Full or InkBox Full or Ink Absorber Full Ink Low Install Inbox Ink No Paper / No Paper Fed / No Paper Fed [Tray 1/2/3] Paper Size Mismatch Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected Printer Jam or Paper Jam Printer Locked Replace Ink Sleep The printer status is Offline or Paused. When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen. Wrong Ink Cartridge More
Fax (5) Change the Print Options to Improve Your Print Results I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. One or more of my colours are not printing (blank). Print using only the black ink cartridge when the Colour cartridges have run out.
Linux (19) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Check the remaining ink or toner level (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I cannot install the Linux printer driver in Fedora 33 or later. (Linux) I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux) I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux) I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) To install the printer driver easily using a tool. (Linux) What driver package format is supported by my Linux distribution? When I print images, the quality is not good (Linux) More
Mobile (6) How do I use Mopria™ Print Service (MPS) with my Brother machine? I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app.(Android™) I cannot set up my machine using Brother Mobile Connect app. (Android™) Install the Brother Mobile Connect application (for mobile device) The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodTouch, iPad ).
Paper Feed / Paper Jam (4) Paper is Jammed in the Back of the Machine Paper is Jammed in the Front of the Machine Printer Jam or Paper Jam Remove Paper Scraps
Print (24) Add your Brother machine with AirPrint (macOS) Can I send a print job to multiple machine email addresses using Email Print? Cannot print after a Windows 10 update (June 2020) Change the Print Options to Improve Your Print Results Change the printer driver settings (Windows) Characters and lines appear blurry. Check the Print Alignment from Your Brother Machine Check the Print Quality Delete print jobs from the print queue. I cannot install the printer driver or print in Windows 11. I cannot print from my computer via USB. I cannot print full-page photos or images using Email Print. I cannot print on a wireless (Wi-Fi) network (Mac) I cannot print on a wireless (Wi-Fi) network (Windows) I cannot print using my Brother machine on a wired network (Windows / macOS) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. Improve poor print quality. Install the Brother Mobile Connect application (for mobile device) One or more of my colours are not printing (blank). Print using only the black ink cartridge when the Colour cartridges have run out. The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodTouch, iPad ). The printer status is Offline or Paused. Why do the colour ink cartridges run out of ink even though I never or rarely print in colour? More
Scan (4) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. Install the Brother Mobile Connect application (for mobile device) The scanning speed is slow when scanning from my machine. (Windows)
