Brother inks, toners, tapes and thermal labels Keep your devices running smoothly with original ink and toner cartridges, tapes and thermal labels, the best quality paper packs and quick-change spare parts. Explore all supplies
Managed Print Services Manage and optimise your printing fleet with a print leasing programme Find out more
Copy (2) The edge of glossy paper is smudged. When I print, the pages are smudged with ink. What should I do?
Error Messages (15) "How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable toScan" )? "Near Empty [Colour]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it? How do I clear Machine Error 46? I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®. I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4 I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer. The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The message "No Device" appears when starting the "Status Monitor". When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do? Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges? Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining? More
Fax (13) Can I confirm that the FAX was sent correctly? Can I reduce the size of a received fax on this machine? Can I set my Brother machine to forward the faxes I receive to another location? Can I still receive faxes or calls when the machine is in power save mode? Do I need a telephone line to send and receive faxes with my Brother machine? How do I know which receive mode to select? How do I use my Outlook contacts with my Brother PC-Fax software? I am experiencing problems sending a fax, what can I do? I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do? I cannot receive a colour fax. What is Distinctive Ring and how do I program it? When I print, the pages are smudged with ink. What should I do? Why doesn't the machine answer when receiving a call? More
Linux (35) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Command List of brscan. (Linux) Configure and use PC-FAX (CUPS) (Linux) Configure and use the Scan Key Tool (Linux) Configure the Scan to Email Feature (Linux) Delete a network scanner entry. (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I installed scan-key-tool, but it does not work. (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux) Important points for specifying the scan area (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Pre-Required Procedures (Linux) Print command (LPR) (Linux) Send a fax using PC-FAX with LPD/LPRng (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) What driver package format is supported by my Linux distribution? When I print images, the quality is not good (Linux) When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux) When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannotselect anything except "scan to FTP". (Linux) More
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (3) How do I clear Machine Error 46? My Brother machine has no power. What can I do? My computer hangs when connect with a USB Cable.
Paper Feed / Paper Jam (2) How can I clear the "PAPER JAM" or "PRINTER JAM" error message? I am having issues with the paper feed. What can I do?
Print (31) Black Ink is still wet after printing on Glossy Paper Black Ink is still wet after printing on plain paper. Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) Delete print jobs from the print queue. How can I improve poor print quality? How do I print on an envelope? I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I cannot print from my computer via USB. I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4 I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm using Windows. Print speed is too slow. What can I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader® I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer. My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and WindowsVista). My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The edge of glossy paper is smudged. The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print, the pages are smudged with ink. What should I do? When printing from Microsoft Word using Windows® 2000 or XP the document does not print on the paper size that I selected in theprinter driver. When printing from my Apple Mac OS® 10.x the print is coming out like a mirror image When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? More
Scan (3) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Telephone (5) Can I still receive faxes or calls when the machine is in power save mode? Verify if the Brother machine has a dial tone What is Distinctive Ring and how do I program it? Why doesn't my Brother machine have a dial tone? Why doesn't the machine answer when receiving a call?
