Brother inks, toners, tapes and thermal labels Keep your devices running smoothly with original ink and toner cartridges, tapes and thermal labels, the best quality paper packs and quick-change spare parts. Explore all supplies
Managed Print Services Manage and optimise your printing fleet with a print leasing programme Find out more
Error Messages (11) How can I clear the "PLS OPEN COVER" error message on LCD? I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®. I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" whenI start Windows® XP. I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installedWindows® XP Service Pack 2 (SP2). The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). What does "MACHINE ERROR XX" mean? When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below. Why does the display read "Cover Open"? Why does the LCD of my machine display "CHANGE DRUM SOON"? More
Linux (33) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Command List of brscan. (Linux) Configure and use the Scan Key Tool (Linux) Configure the Scan to Email Feature (Linux) Delete a network scanner entry. (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I installed scan-key-tool, but it does not work. (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) Important points for specifying the scan area (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Paper size settings are unavailable when I print from OpenOffice (Linux) Pre-Required Procedures (Linux) Print command (cupswrapper) (Linux) Print command (LPR) (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) What driver package format is supported by my Linux distribution? When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux) When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannotselect anything except "scan to FTP". (Linux) More
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Paper Feed / Paper Jam (2) I'm using Windows XP. I can't tell my application to feed paper from the lower tray. My Brother machine misfeeds paper.
Print (26) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) Delete print jobs from the print queue. I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I cannot print from my computer via network. (For Windows) I cannot print from my computer via USB. I'm using Mac OS X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do? I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center","Printer Setup Utility", "Print & Fax" or "Print & Scan", but I cannot print. My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting the PC. My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The machine does not print anything. The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does notprint as expected. When I share a FAX / DCP / MFC via a Windows XP PC, the machine prints garbage characters. What can I do? When trying to print from Mac OS X the print queue is stopped. Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater? More
Scan (28) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? How do I scan a document from the Windows Vista™ Photo Gallery? How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7 How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7? I am sharing my Brother machine. I can print but cannot scan. I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan fromWindows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012. I am using Windows XP and I cannot scan with the USB cable. I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) I cannot scan via USB. (Mac OS X) I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What canI do? I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/Windows Vista™ 64-bit edition. Open "Scanners and Cameras" and Properties. Scan a document from a Windows Vista application Scan a document from a Windows XP application Scan a document using "Scanner and Camera Wizard" in Windows XP Scan an image and insert it in a Windows XP application The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The link icon for Outlook Express is not displayed in PaperPort®. The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows) Use the Device Selector to configure your Brother machine’s scanner function (Mac) What are the settings in the Scanner window used for on an Apple Mac? What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed? What is the PreScan option used for on an Apple Mac? When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why? When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comesout as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? More