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Advanced Functions (for Administrators) (1) Protect your Brother machine against unauthorised access over the network
Copy (3) One or more of my colours are not printing. When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality modeis slower than when the media card is removed. When I print, the pages are smudged with ink. What should I do?
Error Messages (17) "Near Empty [Colour]" is appearing on my Brother machine’s LCD? "How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable toInit" "Unable to Print" "Unable to Scan" )? How do I clear Machine Error 46? How do I clear the message "INK EMPTY" from the display? How do I clear the message "PAPER JAM" from the display? I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". I’m using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Installthis Hardware". The LCD displays an error code (number). What does it mean? The LCD message "Standing by ON/OFF to resume" is displayed on my Brother machine. When I try to install the Full Windows Vista™.Driver & Software Package I receive the error message "Unhandled Exception". When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: ThePaperPort Installer doesn't respond. When installing a mediacard into the slot, the message "Card is full" appears even though the card is not full. When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY" When scanning to OCR from PaperPort® SE, using Windows XP Service Pack 2(SP2), the following error message appears: "Systemerror incurred in external ink module EZText.g32. The OCR server is unable to process the document". Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges? Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine? More
Fax (2) One or more of my colours are not printing. When I print, the pages are smudged with ink. What should I do?
Others (3) How do I clear Machine Error 46? I cannot pull the paper tray out of my machine. What can I do? My computer hangs when connect with a USB Cable.
Paper Feed / Paper Jam (5) How do I know which side up my photo paper should be in the tray? How do I load paper? How do I clear the message "PAPER JAM" from the display? I cannot feed the paper from the Photo Paper Tray. The Glossy Paper is not feeding correctly.
Print (22) Black Ink is still wet after printing on Glossy Paper (For PC Printing). Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). How do I print envelopes? I am using the memory card function but the thumbnail images do not appear on the printout I cannot access the memory card in the media slot. I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "PrintCenter", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers& Scanners", but I cannot print. I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader® I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. Improve poor print quality. One or more of my colours are not printing. The ink bleeds and the letters become indistinct. The Print speed is too slow using Windows®. Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print photos, the colour quality is not good. When I print, the pages are smudged with ink. What should I do? When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine part of the imageis black. When printing from my Apple Mac OS® X, the print is coming out as a mirror image When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? Why can't I print when an ink cartridge is empty? Why do the colour ink cartridges run out of ink even though I never or rarely print in colour? Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine? More
Scan (7) I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3. I'm using Windows. The network scanning feature was working after I installed the driver but no longer works. What can I do? When I click on any button in Control Center 2.0 the program crashes or freezes using Mac OS X. When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the textcomes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to havefrozen. What can I do?