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Advanced Functions (for Administrators) (1) Protect your Brother machine against unauthorised access over the network
Copy (5) How do I make copies using my Brother machine? One or more of my colours are not printing (blank). What can I do? Print using only the black ink cartridge when the colour cartridges have run out When I make a copy the image or text is cut off. When I print, the pages are smudged with ink.
Error Messages (14) "Offline" appears on the Status Monitor. How do I clear the message "Cannot Detect" from the display? I still receive the error message "Paper Jam" after I removed the jammed paper. I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machineon my network, I'm getting the message "No devices could be found over the network". Ink Low My Antivirus Software gives a warning message during the installation of Web BRAdmin. Paper Jam Replace Ink The LCD displays an error code (number). What does it mean? The LCD message "Standing by ON/OFF to resume" is displayed on my Brother machine. When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY" Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges? Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? Wrong Paper Size More
Fax (3) One or more of my colours are not printing (blank). What can I do? Print using only the black ink cartridge when the colour cartridges have run out When I print, the pages are smudged with ink.
Paper Feed / Paper Jam (7) Glossy Paper does not feed correctly. What can I do? How do I know which side up my photo paper should be in the tray? How do I load envelopes into my machine? I still receive the error message "Paper Jam" after I removed the jammed paper. Load paper in the paper tray Load photo paper into my machine. Paper Jam
Print (21) Black Ink is still wet after printing on Glossy Paper (For PC Printing). Black Ink is still wet after printing on plain paper (For PC Printing). How can I create or view an XML Paper Specification document? I cannot print over a network using the XML Paper Specification Printer Driver. I cannot remove red-eye. I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine staysoffline and I cannot print. I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "PrinterSetup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print. I'm using the Simple Network Configuration capabilities of Apple® Mac OS® X. I can print from a Macintosh®, but not from aWindows® PC. Improve poor print quality. Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears. One or more of my colours are not printing (blank). What can I do? Print on both sides of the page. (Manual 2-sided/Duplex Printing) Print using only the black ink cartridge when the colour cartridges have run out The print speed is very slow when I use XML Paper Specification Printer Driver. When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printedincorrectly. When I print photos, the colour quality is not good. When I print using the XML Paper Specification Printer Driver, the print out result is not what I expected, it is very differentfrom the original draft. When I print, the pages are smudged with ink. When I try to print thin colour borders in Microsoft Excel, the borders are printed in black. When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? Why do the colour ink cartridges run out of ink even though I never or rarely print in colour? More
Scan (6) I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3. I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver. Scan a document in Mac OS X 10.6. Scan a document into ScanSoft™ PaperPort™ 11SE