Simply fill in the form below with your query and Brother Europe will get back to you within 24 hours (Monday-Friday).
Please check your emails thoroughly for a response from our team.
We're at your side.
Live chat with our customer service team
Available Monday - Friday 9:00am - 5:30pm
1. Open WhatsApp
2. Scan the QR Code using your camera, click this link or enter +44 7453 818580 into WhatsApp
3. Chat with us and share pictures or videos of your device using WhatsApp
End to end encryption
Share photos and videos directly into chat
Real-time conversation with real people
Our device specific frequently asked questions have been created to help you find the answer your query as quickly as possible.
Our support app is there to provide you the answers your need, from your pocket.
Call our dedicated customer service team on the following number: 0333 777 4444
Opening hours: 9am - 5.30pm (Monday to Friday)
If you're having any technical difficulties or need some pre-sales support just tweet our dedicated Support Twitter team.
Sewing & Embroidery Queries
https://sewingcraft.brother.eu/enSupport: https://sewingcraft.brother.eu/en/support
