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Connecting to a Computer (2) I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared andthe P-touch was connected, but the installation does not continue. I'm unable to print suddenly even though I could print a little while ago.
Error Messages/LED Indications (6) "A compatible printer cannot be found" appears when I try to run the P-touch Library. When I try to use the database function, an application error occurs. I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions]the error message "Administrator privileges are required in order to use this utility." is displayed. What can I do? The message "The tape cassette installed in the machine does not match the type selected in the application." isdisplayed. (P-touch Editor for Windows) The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac) Why does my machine display "Line Limit!" when I press the Enter key?
Machine (10) How do I erase all my saved label files. How do I reset the machine to the default settings? How do I stop printing immediately? How do I stop printing immediately? I cannot read the display clearly (the screen is too light or dark). My label is not cut automatically when printing. The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The tape got jammed in the printer or the tape got stuck inside the printer. When I press the print key, the power turns off. Why doesn't my machine turn on when the Power key is pressed? More
P-touch Editor (Mac) (7) I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac) I want to know how to use P-touch Editor (P-touch Editor 5.0 for Macintosh). Printing is not possible. (P-touch Editor 5.0 for Mac) P-touch Editor crashes when I open it on my Mac. The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac) When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled. When I try to print a label, it comes out blank. (for Mac)
P-touch Editor (Windows) (3) When I try to use the database function, an application error occurs. Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1"(25 mm). The message "The tape cassette installed in the machine does not match the type selected in the application." isdisplayed. (P-touch Editor for Windows)
Printing (18) Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1"(25 mm). How do I eliminate the margin from the start or end of my label when printing? I want my printer to use less tape for each label. (P-touch Editor 5.x) I want to print without excess tape before the label. I'm unable to print suddenly even though I could print a little while ago. My label is not cut automatically when printing. Printing is not possible. (P-touch Editor 5.0 for Mac) Stripes appear on my label. The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The message "The tape cassette installed in the machine does not match the type selected in the application." isdisplayed. (P-touch Editor for Windows) The printed label contains blank horizontal lines. The tape got jammed in the printer or the tape got stuck inside the printer. The text cannot be printed as specified. The top and base layers of the laminated tape are misaligned. When I press the print key, the power turns off. When I try to print a label, it comes out blank. (for Mac) Why does my machine display "Line Limit!" when I press the Enter key? Why doesn't my machine turn on when the Power key is pressed? More
Uninstallation (1) I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared andthe P-touch was connected, but the installation does not continue.