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Advanced Functions (for Administrators) (1) Protect your Brother machine against unauthorised access over the network
Error Messages (15) "JAM DUPLEX" error appears on the LCD. "JAM INSIDE" error appears on the LCD. "JAM MP TRAY" error appears on the LCD. "JAM REAR" error appears on the LCD. What should I do? "JAM TRAY 1", "JAM TRAY2" , "JAM TRAY3" error message appears on the LCD. I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or"Replace Toner" is displayed on the machine or the LED is on or flashing. I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner"/ "Toner Life End" or the Toner LED is still on or flashing. I still receive the error message "Replace Drum", "Drum Near End", or "Drum End Soon" after I replace the drum unit with a new one. Memory full My Antivirus Software gives a warning message during the installation of Web BRAdmin. The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). The Fuser cover is securely closed, however the message "FUSER COVER OPEN" is displayed on the LCD. How do I clear thismessage? The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. The printer cannot print full pages of a document. An error message PRINT OVERRUN appears. More
Linux (9) All print jobs are aborted and nothing is printed. (Linux) I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux) I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the followingerror message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux) I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux) I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux) Paper size settings are unavailable when I print from OpenOffice (Linux) Pre-Required Procedures (Linux) Print command (cupswrapper) (Linux) When printing with monochrome laser printer, the print position shifts. (Linux)
Mobile (1) The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
Others (2) I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine. My Brother machine makes repeated clicking noises when I try to print.
Paper Feed / Paper Jam (14) "JAM DUPLEX" error appears on the LCD. "JAM INSIDE" error appears on the LCD. "JAM MP TRAY" error appears on the LCD. "JAM REAR" error appears on the LCD. What should I do? "JAM TRAY 1", "JAM TRAY2" , "JAM TRAY3" error message appears on the LCD. How do I clear paper jams? My Brother machine misfeeds paper. Printouts (envelopes) have creases. Printouts have a curl or wave. Printouts have wrinkles or creases. Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printerdriver. (For Windows Only) The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do? The paper is skewed when it's printed. The printed letters are slanted, positioned incorrectly. More
Print (41) Black toner marks appear across the page. Can I print from DOS applications? How do I print on thick paper, labels and envelopes from the MP tray in Windows applications? How do I use the "Booklet Printing" feature? I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images arejagged. I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater) I'm using my Brother machine in a Windows XP / Windows Vista networked TCP/IP environment. I was able to print, butsuddenly I cannot print. Why? I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option Iselected in Adobe® Acrobat® / Adobe® Reader®. I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine staysoffline and I cannot print. I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (ForWindows XP) In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock andkeep it from returning? Lines appears across the page. My prints are completely black. Print on both sides of the paper. Printouts (envelopes) have creases. Printouts are faint. Printouts have a curl or wave. Printouts have a grey background. Printouts have toner specks. Printouts have wrinkles or creases. Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printerdriver. (For Windows Only) The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do? The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). The image is ghosted. The paper is skewed when it's printed. The printed letters are slanted, positioned incorrectly. The printer prints unexpectedly or it prints garbage. The printer status is Offline or Paused. The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiplenetworks. (For Windows users) Use the Universal Printer Driver for BR-Script. (PostScript language emulation) Use the Universal Printer Driver for PCL Vertical black lines appear on the printout. What is the unprintable area per page? When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on theprinted page. (For Windows BR-Script Printer Drivers users) Where is the Auto Duplex setting option in the Mac OS X 10.3 driver or greater? Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver? White lines appear across the page. White lines appear down the page. White spots appear in areas of dense black printing. White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals. More
Scan (1) The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
