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Why choose Brother for retail customer services?

At Brother we understand that, despite being part of the shop floor, retail customer services desks have more varied print demands than the wider shop floor. 

Customer service desks often serve many purposes to both customers and staff. Embracing flexible printing and scanning solutions can enable staff to meet any need from managing click and collect orders to dealing with customer return processes or managing visitors.

Brother’s retail team understands how technology can improve the in-store customer service experience. We work with retail partners to create bespoke customer service print and scan solutions.

Benefits of Brother's print and scan solutions

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Bespoke printing and scanning solutions to meet varied demands. Brother can tailor our solutions to meet your specific requirements.

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Better customer experience

Small footprint or portable technology allows for printing and scanning where you need it. Staff can stay with the customer throughout the process for a better customer experience.

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Seamless integration with existing systems to capture customer data and manage click and collect services.

Discover our retail blog at our Insights hub and discover the latest in retail printing

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Capturing customer data

Capture customer identification for high value purchases. 

  • Secure and GDPR compliant
  • Fast, compact space saving facility. No need to leave the customer
  • Seamless integration with back office systems. Automatically saved to the company network

Explore the full range

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Visitor management solutions

Creating the perfect first impression with a professional visitor management solution for your business is vital. Partner our award-winning label printers with leading visitor management software to create a seamless solution for welcoming, identifying and monitoring visitors on-site.

  • Replace handwritten books with specifically designed professional software
  • Fully customise labels to showcase your brand and logo
  • Gain full and immediate visibility of who is on-site at all times

Learn more about visitor management solutions

Need more information or have an enquiry?