A safe, reliable printing solution that saves time and trouble
In any hospital, identification wristbands are critical in ensuring that every patient receives the right care, particularly when a patient may be consulting with a string of healthcare professionals during a single visit.
For Walsall Healthcare NHS Trust, which provides local general hospital and community services to around 260,000 patients each year from some 60 sites, an aging wristband printing system was making the process unreliable and inefficient, costing the Trust valuable time and money. To remedy the situation, the Trust turned to Brother to deliver a more efficient solution staff can rely on.
Less wastage and more efficient
Walsall Healthcare Trust was operating with an aged printer fleet that led to costly, high failure rates. This was largely due to the media for the printers being supplied in cartridges that were prone to jamming. With the printers regularly failing, nursing staff were losing essential time logging IT calls and reprinting labels.
With each IT call, the Trust’s engineers were also spending significant amounts of time dismantling the printer, replacing cartridges and then returning them to the wards. On top of this, the jammed cartridges were regularly thrown away, increasing costs.
The system for printing wristbands was also complicated. The Trust had to use separate cartridges and media for each type of wristband – infants, children, adults and alerts (required for special medical conditions such as allergies). This meant extensive management of stock levels right across the Trust to ensure the right media was always available.
