The challenge
The Subway® store situated in Basingstoke was determined to take back control of their day dot printing and the downtime which often led to employees reverting to manual handwritten labels.
The store was using an old label printer to produce defrost and preparation labels for all ingredients, however the label printer would frequently break. The high initial cost of the machine, coupled with the unsatisfactory support and high repair costs, lead to staff and managers feeling frustrated.
The Food Standards Agency awards a rating certification for food hygiene based on three main pillars, two of which focus on stock rotation and effective labelling of food as a sub category.
Given that Subway® compliance also list stock rotation by means of effective management of use by dates, as one of their top priorities; the use of handwritten labels often falls short of the standard.
