Brother UK has secured the PC Pro ‘Best Printer Manufacturer’ award for the ninth year in a row.
The business technology solutions provider achieved an overall score of 89%, outperforming Xerox, Canon, Epson, and HP. Brother was also the top brand for loyalty, receiving a buy-again score of 96%.
The annual PC PRO Excellence Awards has run for 25 years, with thousands of readers voting in the Manufacturer of the Year categories. This includes the printer category itself, which is judged on the results of a three-month survey that asks PC Pro readers to rate products and services released in the last 12 months, on a range of criteria from quality to reliability.
This year, Brother UK was again the standout brand in the printer category, receiving the most votes for value (89%), reliability (90%) and customer support (83%).
The award is testament to Brother’s excellent quality, value, and reliability as a brand, especially in an industry where customers value great support and intuitive products.
This success follows Brother UK’s recent refreshing of its entire inkjet line-up, including the reimagined X-Series, A4 Mini Business and J5/J6 ranges. The models have been further strengthened by new patented MAXIDRIVE technology that demonstrates how Brother is pioneering innovation in the inkjet category.
Russell Brown, head of SOHO sales at Brother UK, said: “Our record at winning this award and the scores we’ve achieved show that we live and breathe our ‘At your side’ ethos – providing the support our customers need with the products and solutions to help them do great work, in any setting.
“We’re continually focused on refreshing our ranges to support people and businesses in a world of work that is constantly evolving. And our new X-Series, A4 Mini Business, and J5/J6 models exemplify that commitment, enhancing how our advanced technology can support teams to fulfil the most demanding tasks securely and efficiently."
