Brother inks, toners, tapes and thermal labels Keep your devices running smoothly with original ink and toner cartridges, tapes and thermal labels, the best quality paper packs and quick-change spare parts. Explore all supplies
Managed Print Services Manage and optimise your printing fleet with a print leasing programme Find out more
Advanced Functions (for Administrators) (1) Protect your Brother machine against unauthorised access over the network
Copy (3) Copy on Both Sides of the Paper (1-sided to 2-sided) I cannot print one or more colours Print using only the black ink cartridge when the Colour cartridges have run out.
Error Messages (14) "Offline" appears on the Status Monitor. Document Jam (With Video Instructions) I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions) I still receive the error message "Paper Jam" after I removed the jammed paper. Ink Absorber Full / Ink Absorber Pad Full No Ink Cartridge No Paper Fed Paper Jam (With Video Instructions) Paper tray not detected/ Paper tray #2 not detected Printer Locked Replace Ink Unable to Print XX or Unable to Initialize XX (With Video Instructions) Unable to Scan AX Wrong Paper More
Fax (9) Configure a cover page for PC-FAX. Confirm that a FAX I sent was received correctly. I cannot print one or more colours Print using only the black ink cartridge when the Colour cartridges have run out. Receive faxes on the computer for Windows (PC-FAX Receive) Store received faxes in my Brother machine's memory. (Fax Storage) Transfer faxes to the PC when my machine has a mechanical issue. What is Distinctive Ring and how do I program it? Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
Mobile (1) The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ).
Paper Feed / Paper Jam (10) (Video) Load A4/Letter paper (Video) Load an Envelope (Manual Feed Slot) Document Jam (With Video Instructions) Glossy Paper does not feed correctly. I still receive the error message "Paper Jam" after I removed the jammed paper. Load an Envelope (Manual Feed Slot) Load paper in the paper tray Load photo paper My Brother machine feeds multiple sheets of paper at a time. Paper Jam (With Video Instructions) More
Print (12) I cannot print one or more colours Improve poor print quality Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear. Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing) Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users). Print using only the black ink cartridge when the Colour cartridges have run out. The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). The print speed is very slow when I use XML Paper Specification Printer Driver. When choosing greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? When I print a document with fast mode, the printing is shifted too high on the paper. When I print documents that contain tables or images with lines, such as technical drawings, the lines are not straight or aligned. When I print photos, the colour quality is not good More
Scan (7) I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) Scan a document and e-mail it as an attachment using the Scan button on my Brother machine Scan a document and e-mail it as an attachment. (For Windows) Scan a document into PaperPort™ using the TWAIN driver Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File) While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to havefrozen. What can I do?
