The challenge
Within the trust’s pharmacy department, staff have to print from two clinical systems simultaneously and their current printers can’t cope with the demand of this. The IT department receives at least one call a day with this issue along with the unreliability of the current printers and them being out of warranty is a burden their staff could do without. The trust has had no choice but to keep replacing with the current vendor and didn’t know of any other solutions.
However, after meeting with the Brother end user sales team to discuss their mobile print requirements, we discovered their issues and they asked if we had a solution that could resolve their pain points.
