FAQs for HL-3260N

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How To / Troubleshooting

The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).

An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
Can I print from DOS applications?
Can I print from or scan to an Android™ Smartphone?
Can I print from or scan to an iPhone, iPod Touch or iPad?
Can I print using the IPP protocol on Windows XP?
Cannot print after a Windows 10 update (June 2020)
Change the printer driver settings (Windows / macOS)
Delete print jobs from the print queue.
How can I reprint the last job?
How do I change the paper tray and paper size settings from the printer driver?
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should Ido?
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on thepage.
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images arejagged.
I cannot print from Mac OS X.
I cannot print from my computer via network (for Macintosh).
I cannot print from my computer via network. (For Windows)
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
I'm using Mac OS X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
I'm using my Brother machine in a Windows XP / Windows Vista networked TCP/IP environment. I was able to print, butsuddenly I cannot print. Why?
I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option Iselected in Adobe® Acrobat® / Adobe® Reader®.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine staysoffline and I cannot print.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
My print speed is slow.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
My prints are faint.(light)
My text prints like a mirror image when I print from some applications, using Windows 2000/XP.
Nothing is printed on the page.
Printed pages are completely black.
Printouts have toner specks.
Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
The headers or footers appear when I view my document on the screen but do not show up when I print it.
The machine does not print anything.
The paper is skewed when it's printed.
The printer prints unexpectedly or it prints garbage.
The printer status is Offline or Paused.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010.
Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on theprinted page. (For Windows BR-Script Printer Drivers users)
When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does notprint as expected.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, theright or left hand portion of the page is blank or it prints on a separate piece of paper.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines areprinted that shouldn't be there.
When trying to print from Mac OS X the print queue is stopped.
White spots appear in areas of dense black printing.

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