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Advanced Functions (for Administrators) (2) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) Protect your Brother machine against unauthorised access over the network
Copy (8) How do I make copies using my Brother machine? Improve my Brother machine's copy quality. Make my copied images lighter or darker. One or more of my colours are not printing (blank). Print using only the black ink cartridge when the colour cartridges have run out. When I make a copy the image or text is cut off. When I print or copy a document with fast mode, the printing is shifted too high on the paper. When I print, the pages are smudged with ink.
Error Messages (19) Cover is Open How do I clear the message "Cannot Detect" from the display? I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I still receive the error message "Paper Jam" after I removed the jammed paper. Ink Absorber Full Ink Absorber NearFull / InkBox NearFull / Absorber NearFull Ink Low No Ink Cartridge No Paper Fed Out of Memory Paper Jam Replace Ink The LCD message "Standing by ON/OFF to resume" is displayed on my Brother machine. Unable to Print 3X Unable to Print 5X Unable to Print 7X Unable to Scan AX Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges? Wrong Paper Size More
Fax (5) Forward a fax to another fax machine when my machine has a mechanical problem. I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) One or more of my colours are not printing (blank). Print using only the black ink cartridge when the colour cartridges have run out. When I print, the pages are smudged with ink.
Linux (22) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Command List of brscan. (Linux) Configure and use the Scan Key Tool (Linux) Configure the Scan to Email Feature (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux) I cannot install the Linux printer driver in Fedora 33 or later. (Linux) I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I installed scan-key-tool, but it does not work. (Linux) I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Print command (cupswrapper). (Linux) Print command (LPR) (Linux) The driver installation finished successfully but I cannot print. (Linux) To install the printer driver easily using a tool. (Linux) What driver package format is supported by my Linux distribution? When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux) When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannotselect anything except "scan to FTP". (Linux) More
Mobile (2) I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app.(Android™)
Paper Feed / Paper Jam (6) Glossy Paper does not feed correctly. How do I know which side up my photo paper should be in the tray? I still receive the error message "Paper Jam" after I removed the jammed paper. Load envelopes into my machine Load paper in the paper tray Paper Jam
Print (17) Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). Delete print jobs from the print queue. I cannot install the printer driver or print in Windows 11. I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) Improve poor print quality. Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears. One or more of my colours are not printing (blank). Print on both sides of the page. (Manual 2-sided/Duplex Printing) Print using only the black ink cartridge when the colour cartridges have run out. When I print or copy a document with fast mode, the printing is shifted too high on the paper. When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colours donot match the colours in the original photo. When I print photos, the colour quality is not good. When I print, the pages are smudged with ink. When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine part of the imageis black. When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? When using the Microsoft® Word application with Borderless printing, the images are printing too small for the paper. (ForWindows) Why do the colour ink cartridges run out of ink even though I never or rarely print in colour? More
Scan (8) I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File) Scan multiple pages into one file instead of each scan being saved as a separate file.
