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Advanced Functions (for Administrators) (1) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
Copy (4) Clear wide, faded, horizontal lines (banding) appear on printed documents. Copy on Both Sides of the Paper (1-sided to 2-sided) I cannot print one or more colours Print using only the black ink cartridge when the Colour cartridges have run out.
Error Messages (18) Cannot Detect Ink Volume Document Jam (With Video Instructions) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions) I still receive the error message "Paper Jam" after I removed the jammed paper. Ink Absorber Full / Ink Absorber Pad Full Ink Absorber NearFull / InkBox NearFull / Absorber NearFull No Ink Cartridge No Paper Fed Paper Jam (With Video Instructions) Paper tray not detected/ Paper tray #2 not detected Printer Locked Replace Ink Sleep Unable to Print XX or Unable to Initialize XX (With Video Instructions) Unable to Scan AX Wrong Ink Colour Wrong Paper More
Fax (10) Confirm that a FAX I sent was received correctly. I cannot print one or more colours I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. Print using only the black ink cartridge when the Colour cartridges have run out. Receive faxes on the computer for Windows (PC-FAX Receive) Store received faxes in my Brother machine's memory. (Fax Storage) Transfer faxes to the PC when my machine has a mechanical issue. What is Distinctive Ring and how do I program it? Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off? More
Linux (24) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Command List of brscan. (Linux) Configure and use PC-FAX (CUPS) (Linux) Configure and use the Scan Key Tool (Linux) Configure the Scan to Email Feature (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux) I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux) I cannot install the Linux printer driver in Fedora 33 or later. (Linux) I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux) I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux) I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I installed scan-key-tool, but it does not work. (Linux) I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) The driver installation finished successfully but I cannot print. (Linux) To install the printer driver easily using a tool. (Linux) What driver package format is supported by my Linux distribution? When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux) When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannotselect anything except "scan to FTP". (Linux) More
Mobile (5) How do I use Mopria™ Print Service (MPS) with my Brother machine? I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app.(Android™) The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodTouch, iPad ).
Others (2) My Brother machine has no power. The scanner cover support has come off. (With Video Instructions)
Paper Feed / Paper Jam (10) (Video) Load A4/Letter paper (Video) Load an Envelope (Manual Feed Slot) Document Jam (With Video Instructions) Glossy Paper does not feed correctly. I still receive the error message "Paper Jam" after I removed the jammed paper. Load an Envelope (Manual Feed Slot) Load paper in the paper tray Load photo paper My Brother machine feeds multiple sheets of paper at a time. Paper Jam (With Video Instructions) More
Print (18) Add your Brother machine with AirPrint (macOS) Clear wide, faded, horizontal lines (banding) appear on printed documents. Delete print jobs from the print queue. I cannot install the printer driver or print in Windows 11. I cannot print one or more colours I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. Improve poor print quality Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear. Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing) Print using only the black ink cartridge when the Colour cartridges have run out. The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodTouch, iPad ). When choosing greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? When I print a document with fast mode, the printing is shifted too high on the paper. When I print documents that contain tables or images with lines, such as technical drawings, the lines are not straight or aligned. When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colours donot match the colours in the original photo. When I print photos, the colour quality is not good More
Scan (8) Configure and use the Scan to Network feature (For Windows) I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. Scan a document and e-mail it as an attachment using the Scan button on my Brother machine Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File) While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to havefrozen. What can I do?
Telephone (3) Verify if the Brother machine has a dial tone. What is Distinctive Ring and how do I program it? Why doesn't my Brother machine have a dial tone?
