How our Recycling Works
If you register for the Brother Consumable Recycling Programme, then sending your items back to us for recycling is free. Simply pack and label your box and take it along to your local post office. It will then be taken to one of our state-of-the-art facilities in North Wales or Slovakia.
Our extensive and comprehensive recycling facilities mean absolutely nothing goes to landfill. And the results of the process go on to help make everything from car tyres to roofing tiles.
Our ongoing commitment to responsible and sustainable business practices has seen Brother UK Ltd awarded with the Queen’s Award for Enterprise: Sustainable Development.
Find out how you can help protect the environment with the following:
Toner recycling Inkjet recycling MACHINE recycling
Frequently Asked Questions (FAQs)
Can I recycle my Drum unit?
You can use the same free returns label as for toner cartridges, please download from this website. Just attach the label to the boxed supply (use the box and packaging which your new drum came in) and take it to the post office.
Why is the recycling label addressed to The Netherlands?
Customers from all over Europe recycle their empty cartridges with Brother. We have two recycling facilities in Europe; one in North Wales and one in Slovakia. We use a centralised system, based in The Netherlands, and a pan-European postal network. This means that all of the toner cartridges arrive to us in one shipment, rather than in individual parcels, greatly reducing transport emissions.
I'd like to return more than one inkjet cartridge.
Our website only offers one envelope per request because we don’t want excess plastic ending up in landfill. In 2015, we have committed to developing a new recycling envelope, which will hold 5 ink cartridges, for those of you with multiple cartridges to recycle. In the meantime, you can email firstname.lastname@example.org to request multiple envelopes.
How can I recycle my p-touch cartridges?
P-Touch cartridges are recyclable and the TZe Tapes are 80% recyclable. We don’t have a take back scheme for this type of waste because you can recycle them into your usual plastic recycling bin.
How can I recycle my hardware?
Please contact email@example.com for advice on how to recycle your hardware.
Will Post Office accept my parcel?
Royal Mail and Spring Global Mail / PostNL have an agreement to ship toner cartridges using the IBRS (International Business Reply Service). They must accept your empty toner cartridge, even though it has an overseas address.
I want to support a charity by recycling my toner cartridge with Brother.
We have been in partnership with Cool Earth since 2009 to support their Amazon rainforest project. Visit our profile at http://www.coolearth.org/brother/ to see how, in return for recycling your ink and toner cartridges, we’re sponsoring the protection of the Peruvian rainforest. Cool Earth provides around-the-clock protection for the rainforest of the Ashaninka community to keep illegal loggers at bay, allowing them to responsibly harvest produce such as nuts, coffee and cocoa.
What about the Customs Declaration?
You may notice that on our leaflet contained within the toner box, we provide you with a customs declaration. This is only relevant for Switzerland and Norway and so you do not need this label if you wish to recycle your toner cartridge from the UK.
If you have any other questions, please contact us at firstname.lastname@example.org.