Convenience retailer Spar has 2,700 sites across the UK – and in 1,500 of those you’ll find a Brother printer.
1,500 Spar back offices have a printing need, and the challenge for Spar's IT department was to find a simple-to-use products combining low cost of ownership.
Spar has been using Brother printers in back offices for around seven years – and it was the low cost of ownership that initially attracted them.
Spar’s IT department is headed up by IT Controller Roy Ford, who is based at the Company’s central office in Harrow, Middlesex. He said: “We did an initial group test with the Brother printer alongside other manufacturers’ models and the Brother machine came out the lowest on running costs. We made a 0.2p per copy saving on the Brother machine, compared to its nearest competitor.
The printers also help with the distribution of store data, Spar’s central office produces shelf lay out plans that are sent to each store every at regular intervals. The EPOS system also produces stock lists – these are printed out so the store manager can look at the shelves and physically tick what needs to be re-ordered.
Brother printers were also tested to see if they could manage Spar’s label stock, despite its tricky ‘bendy’ design. The printers passed with flying colours – and Spar now uses the Brother printers to produce shelf-edge labels.
Brother printers also have Epson emulation software as a standard feature which means that it can be used with legacy systems i.e software that would normally work with dot matrix printers.
“As the years have gone on and new models have been introduced we’ve replaced machines – we still believe the cost of ownership is the lowest and the models themselves are constantly improved.”