"The month long evaluation period went very well and Peter Norris was delighted. "Brother have been very supportive through our testing process. They quickly understood what we were trying to achieve and their technicians have been prompt and effective. Although Brother's laser printers already have emulation software built in to print barcodes they helped us tweak the configuration to work with our Unix platform. Their machines sat by the side of our HP printers just in case staff had a problem, but we didn't have to revert back, they've been great. We set the test machines up in the radiology department which is a very high volume printing area. Brother did some tests after the month trial was up and we were surprised at the data. We achieved an excellent print rate with their high yield toners which will help reduce running costs in the future."

"For us however, the single biggest benefit has to be that the Brother machines print accurate barcodes without having to purchase any further software or memory chip. The cost savings for the Trust is enormous. We save up to two thirds per machine which means we can roll out our plans for electronic ordering at the hospital. One of the biggest criticisms from staff has been there are not enough printers in all departments to support the new system. In out patients for example, we have four printers to support 18 consulting rooms and the staff would like to see a lot more. With the cost savings per machine we can now look to increase the number of printers we use and still save money

Peter Norris, Applications Manager at Mayday Healthcare NHS Trust was aware of the long standing relationship Brother had with hospitals and GPs in the UK and talked to Brother about the challenges they were facing. Brother suggested their HL-5350DN mono laser printers as they came with emulation software as standard to print accurate barcodes. Brother offered the Trust two machines to test and evaluate to ensure they were fit for purpose and Brother's technical team were on hand to put this in place.