To reinforce our commitment to quality, we applied for and achieved accreditation to ISO 9001 in 1994. We are currently accredited to BS EN ISO 9001:2008

ISO 9001 is an internationally recognised standard for Quality Management Systems, and includes:

• Quality of Service & Repair
• Consistency of Order Processing
• Operational Controls
• Customer Liaison Procedures

______________________________________________________________
In fact, this accreditation covers every aspect of how we run our business.

The Quality System is regularly reviewed in order to maintain the high standards to which all employees are committed, and everyone at Brother UK plays a vital role within it, by taking responsibility for their own work, and contributing to it's development.
______________________________________________________________