Frequently Asked Questions

FAQ section title

Please follow the link to the Contact us page.
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Where can I download Printer drivers and User Guides from?

Brother printer drivers can be downloaded from brother global solutions centre follow the link to get yours.
Brother Solutions

How do I make claims on promotions?

To see how you claim your Cash back promotion please click the link below:
Cash back

To see the latest promotions and promotion codes, please click the link below:
Promotion codes

How do I change the language on the LCD of my machine.

Not all Brother products have the option to change the language on the LCD as they are machine/country specific. If your Brother machine has this feature; you will find it in the menu options or please see the user guide supplied with your machine. If you cannot locate your user guide; you can download it from the manual section of the website.
Change Language

What Labels are available for my machine?

To see which labels are available for your machine; follow the steps below

Label help

I get an error saying my email address is invalid

Email Address Help

How do I download and install Printer Drivers?

Please click the link below for details

Click Here

Where Can I buy Ink & Toner cartridges from?

You can purchase your ink cartridges and toners from many of our partners and resellers, these can be found in our where to buy section alternatively follow the link to buy on line.

Buy now

Where can I service my Brother printer?

Many of our partners operate service outlets, you can search for these using our search facility.
Find a service agent

Where Can I buy Brother photo paper from?

You can purchase Brother genuine paper from many of our partners and resellers, these can be found in our where to buy section alternatively follow the link to buy on line.
Buy Now

I have a question that isn’t here. Where do I go next?

There are many ways Brother can help – we have a live help service, ask us a question or you can call us on 08444 999 444.