CONDITIONS OF SALE
OfficeXpress Europe Terms & Conditions
1. Your Account
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with when you log onto your account on our web site.OfficeXpress Europe Limited and Brother UK Limited reserve the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
Please review our Privacy Notice, which also governs your visit to the Brother UK Consumables Shop, to understand our practices.
3. Access to the Brother UK Consumables Shop
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
4. Licence for website access
OfficeXpress Europe Limited and Brother UK Limited grant you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of OfficeXpress Europe Limited and Brother UK Limited. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of OfficeXpress Europe Limited and Brother UK Limited.You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of OfficeXpress Europe Limited and Brother UK Limited and their affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising OfficeXpress Europe Limited’s or Brother UK Limited’s or their affiliates' names or trademarks without the express written consent of OfficeXpress Europe Limited and Brother UK Limited. Any unauthorised use terminates the permission or license granted by OfficeXpress Europe Limited and Brother UK Limited.You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of the Brother UK Consumables Shop as long as the link does not portray OfficeXpress Europe Limited or Brother UK Limited or their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any OfficeXpress Europe Limited or Brother UK Limited logo or other proprietary graphic or trademark as part of the link without their express written consent.
5. Your conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.You understand that you, and not OfficeXpress Europe Limited or Brother UK Limited, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.You must not use the website for any of the following:
- for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
- to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
- to cause annoyance, inconvenience or needless anxiety
6. Copyright, authors' rights and database rights
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of OfficeXpress Europe Limited and Brother UK Limited and their affiliates or its content suppliers and is protected by united Kingdom and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of OfficeXpress Europe Limited and Brother UK Limited and their affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of OfficeXpress Europe Limited and Brother UK Limited, their affiliates or their software suppliers and is protected by United Kingdom and international copyright and author' rights laws.You may not systematically extract and/or re-utilise parts of the contents of the website without OfficeXpress Europe Limited’s and Brother UK Limited’s express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without OfficeXpress Europe Limited’s and Brother UK Limited 's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without OfficeXpress Europe Limited’s and Brother UK Limited's express written consent.
OFFICEXPRESS, BROTHER and other marks indicated on our website are trademarks or registered trademarks of OfficeXpress Europe Limited and Brother UK Limited, in the European Union and/or other jurisdictions. OfficeXpress Europe Limited’s and Brother UK Limited 's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of OfficeXpress Europe Limited and Brother UK Limited. OfficeXpress Europe Limited’s and Brother UK Limited 's trademarks and trade dress may not be used in connection with any product or service that is not OfficeXpress Europe Limiteds or Brother UK Limited 's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits OfficeXpress Europe Limited or Brother UK Limited. All other trademarks not owned by OfficeXpress Europe Limited or Brother UK Limited that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by OfficeXpress Europe Limited or Brother UK Limited.
8. Conditions Relating to the Sale of Products to You
This section deals with conditions relating to the sale of products by OfficeXpress Europe Limited and Brother UK Limited to you.
9. Our contract
When you place an order to purchase a product from the Brother UK Consumables Shop, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation e-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation e-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation e-mail to have been dispatched do not form part of that contract.
Please review our Returns Policy, which applies to products purchased from us. Customers in the European Union are entitled to a statutory cooling-off period of seven business days.
11. Pricing and availability
We list available products sold by us on the website, including each the product information pages. We cannot be more specific about availability. We always endeavor to maintain accurate stock records, however, these are occasionally subject to error. Please note that product availability estimates are just that. They are not guaranteed and should not be relied upon as such. When goods are in stock you will receive a Dispatch Confirmation e-mail.Despite our efforts, a small number of the products in our catalogue may be mispriced. Rest assured, however, that we verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.All prices are inclusive of VAT unless stated otherwise.
When ordering goods from the Brother UK Consumables Shop for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from the Brother UK Consumables Shop, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
OfficeXpress Europe Limited and Brother UK Limited does not sell products for purchase by children. If you are under 18, you may use the Brother UK Consumables Shop only with the involvement of a parent or guardian.
14. Electronic communications
When you visit the Brother UK Consumables Shop or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
OfficeXpress Europe Limited and Brother UK Limited will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. OfficeXpress Europe Limited and Brother UK Limited does not limit in any way their liability by law for death or personal injury caused from their negligence or breach of duty or caused by their gross negligence or wilful misconduct.
16. Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
17. Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
19. Governing law and jurisdiction
These conditions are governed by and construed in accordance with English law, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the non-exclusive jurisdiction of English law.This website is owned and operated by OfficeXpress Europe Limited and Brother UK Limited.
For the Brother UK Consumables Shop:
OfficeXpress Europe Limited
PO Box 989
Registered in England No. 3189710
United Kingdom VAT Registration No. GB 647 5461 15
You can contact us by email at